Name: CleanMatrix
Address: Ecoland Drive, Davao City, Davao del Sur, Philippines
Telephone: +63 917 702 1917

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember information about your visit, which can make your next visit easier and the site more useful to you. Cookies play a significant role in enhancing user experience and enabling various website functionalities.

CleanMatrix uses cookies to provide you with the best possible browsing experience, remember your preferences, analyze site traffic, and improve our services. We believe in complete transparency about our cookie practices.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features like page navigation, access to secure areas, and form submissions.

User authentication and session management
Security and fraud prevention
Shopping cart functionality

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Google Analytics tracking
Website performance monitoring
User behavior analysis

Marketing Cookies

These cookies track your browsing activity to show you relevant advertisements and measure the effectiveness of our marketing campaigns.

Facebook Pixel tracking
Google Ads remarketing
Cross-device advertising

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

Language and region preferences
Website customization options
Social media integration

How We Use Your Cookie Data

Website Performance and Optimization

We use cookies to monitor website performance, identify popular content, and optimize our site's speed and functionality. This helps us provide you with a better browsing experience and ensures our website loads quickly and efficiently.

Example: Measuring page load times, tracking which features are most used, and identifying technical issues that may affect user experience.

Personalization and User Experience

Cookies help us remember your preferences, such as language settings, display preferences, and previously viewed content. This enables us to provide a personalized experience tailored to your needs.

Example: Remembering your preferred currency, storing your recently viewed services, and customizing content based on your interests.

Security and Fraud Prevention

We use cookies to enhance website security, prevent fraudulent activities, and protect both you and our business from potential threats. This includes monitoring for suspicious behavior and ensuring secure user sessions.

Example: Detecting bot traffic, preventing unauthorized access attempts, and maintaining secure user authentication sessions.

Marketing and Advertising

Marketing cookies help us deliver more relevant advertisements and measure the effectiveness of our advertising campaigns. They also enable retargeting, which shows you ads for our services based on your previous visits to our website.

Example: Showing relevant cleaning service advertisements on other websites, measuring ad campaign success, and creating custom audiences for marketing purposes.

Third-Party Services

CleanMatrix may use third-party services that set their own cookies when you visit our website. These services help us provide additional functionality and insights while maintaining the highest standards of privacy and data protection.

Google Services

Analytics, Ads, and Maps

Google Analytics provides insights into website traffic and user behavior. Google Ads helps us measure advertising effectiveness. Google Maps may be used on location pages.

Facebook

Social Media Integration

Facebook Pixel helps us track conversions and measure the effectiveness of Facebook advertising campaigns for remarketing purposes.

WhatsApp Business

Customer Communication

WhatsApp integration for customer service and communication, helping you connect with our team directly through your preferred messaging platform.

Security Services

Website Protection

Security plugins and services protect our website from malicious attacks, spam, and ensure your data remains secure during transmission.

Cookie Duration and Expiration

Session Cookies

These temporary cookies are deleted when you close your browser. They are essential for basic website functionality and user session management.

• Authentication cookies
• Shopping cart items
• Form data during sessions

Persistent Cookies

These cookies remain on your device for a set period or until you manually delete them. They help remember your preferences for future visits.

• Language preferences
• Theme selections
• Analytics tracking

Long-term Cookies

These cookies are stored for extended periods (up to 2 years) and help with marketing analytics, user behavior tracking, and personalization features.

• Marketing analytics
• User behavior patterns
• Marketing preferences

Managing Your Cookie Preferences

You have full control over the cookies we use on our website. You can manage your preferences through various methods, ensuring your privacy is protected while maintaining optimal website functionality.

Cookie Settings Panel

Use our Cookie Settings panel to customize your preferences for different types of cookies. You can enable or disable categories according to your comfort level.

Browser Settings

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, or to alert you when cookies are being sent.

Popular Browser Instructions:

Chrome: Settings → Privacy and Security → Cookies
Firefox: Preferences → Privacy & Security → Cookies
Safari: Preferences → Privacy → Cookies
Edge: Settings → Privacy → Cookies

Note: Disabling certain cookies may affect website functionality. Essential cookies cannot be disabled as they are necessary for the website to operate properly.

Your Privacy Rights

Right to Information

You have the right to be informed about how we use cookies and what data we collect through them. This policy provides comprehensive information about our practices.

Right to Object

You can object to the use of certain cookies, particularly marketing and analytics cookies. Essential cookies cannot be objected to as they are necessary for website functionality.

Right to Data Portability

You can request a copy of your personal data processed through cookies, ensuring transparency and allowing you to move your data to another service provider if desired.

Right to Erasure

You have the right to request deletion of your personal data processed through cookies, subject to legal obligations and legitimate interests that may require retention of certain data.

How to Exercise Your Rights

If you wish to exercise any of these rights or have questions about our cookie practices, please contact our Data Protection Officer:

[email protected]

+63 917 702 1917

Ecoland Drive, Davao City, Davao del Sur, Philippines

We will respond to your request within 30 days and provide clear information about the actions taken regarding your personal data.

Contact Our Privacy Team

Policy Updates and Changes

How We Notify You

CleanMatrix may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes through:

Banner notification on our website
Email notification to registered users
Updated policy publication date

Version Control

Last Updated: January 2024

This Cookie Policy is effective as of the date above and governs our use of cookies on the CleanMatrix website. Previous versions are available upon request for legal and transparency purposes.

Related Privacy Information

This Cookie Policy works in conjunction with our other privacy-related documents to provide you with comprehensive information about how we protect and handle your data.

Cookie Policy